top of page
Free Shipping on all orders over $50
FAQ
Frequently Asked Questions
1. What types of jerseys do you sell?
We offer a wide range of jerseys, including custom sports jerseys, authentic jerseys for various sports such as soccer, basketball, football, hockey, and more.
2. Are your jerseys authentic?
Yes, we provide authentic high-quality jersey's only
3. Can I customize my jersey?
Absolutely! We offer customization options for names, numbers, and even team logos. You can add your personal touch to make your jersey unique.
4. What sizes do you offer?
Our jerseys are available in a variety of sizes, from youth to adult, including plus sizes. Please refer to our size chart on the product page to find your perfect fit.
5. How long does shipping take?
Shipping times vary depending on your location. Standard shipping typically takes 5-7 business days within North America and 10-15 business days internationally. Express shipping options are also available at checkout.
6. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on your location.
7. What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed, and undamaged items. Customized jerseys are non-refundable unless there is a defect or error on our part.
8. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use the tracking link provided to monitor your package’s progress.
9. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options.
10. How do I care for my jersey?
To maintain the quality of your jersey, wash it in cold water on a gentle cycle and hang it to dry. Avoid using bleach or harsh detergents.
11. Do you offer bulk orders for teams or events?
Yes, we offer discounts for bulk orders. Please contact us directly for pricing and customization options for your team or event.
12. Can I cancel or change my order after placing it?
You can cancel or modify your order within 24 hours of purchase. After this period, changes may not be possible if the order has already been processed.
13. What should I do if I receive the wrong or defective item?
If you receive a wrong or defective item, please contact us within 7 days of delivery. We’ll make it right by replacing the item or issuing a refund.
14. Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased and sent to friends and family.
15. How can I contact customer support?
You can reach us through our Contact Us page or email us at INFO@MVPJERSEYS.SHOP Our team is happy to help with any questions or concerns.
bottom of page